Palace is an experience....great atmosphere....
It was very clean; everyone was nice and my pedicure was amazing!! Definitely will recommend to others . I live out of town but come to Lafayette often. I will save my pedicure for when I come back to Lafayette and go back to your salon!
Fav nail salon!
The salon was great, service inbeatable, and I love my nails.
It was wonderful Stephanie did a amazing job and the atmosphere was wonderful as well!
I have been a loyal customer of this salon for the past 3-4 years and have never experienced an issue until today. During my appointment, I politely asked my nail technician, Vanessa (I always have an appointment with her), to shorten two nails because they were visibly longer than the others. I understand that my nail beds differ in size, but the length difference was noticeable. Unfortunately, Vanessa became visibly agitated, loudly called other technicians over to examine my nails, and then asked if I wanted someone else to finish my service. The entire interaction was uncomfortable and unnecessary. I declined because I had no issue with her completing my nails. She made the adjustment but remained silent for the rest of the appointment. My nails turned out beautifully, as they always do, but quality work does not excuse poor customer service. I wasn’t asking for a redo, just a simple adjustment. After years of loyalty, I never expected to feel embarrassed or disrespected for making a reasonable request. Unfortunately, I will not be returning. I value great work, but I value being treated with kindness and respect just as much.
Best afternoon ever!!
He is the best
Always a pleasant trip there. Love it
Very relaxing.
Perfect service with Vicky!
Sue was the BEST! Can not thank her enough!
❤️❤️❤️
Amazing service!
Linda was so sweet and patient with my color options.
She did exactly what I wanted . It was perfect. Very quite but excellent.
Love Wendy she is the BEST!!!!!
Good atmosphere
Sue is my FAV!!!!