Welcome to Palace Nail Lounge & Spa We are a team of highly trained nail care professionals, dedicated to making your experience at Palace Nail Lounge & Spa a satisfying one. For the mutual convenience of our customers and salon, please take a moment to review our policies below. bold("Service Guarantee")     •    All services are guaranteed. If, for any reason, you are not satisfied due to an error on our part, we will re-perform the service on the same day.     •    Please note that refunds are not provided.     •    We are not responsible for allergic reactions or skin irritation caused by waxing if you are using medications or acne creams. bold("Pricing")     •    For any additional services, please request pricing in advance. bold("Health and Safety")     •    Please inform your nail technician of any medical conditions before your service begins. bold(" Waxing Policies"): Only the guest receiving the service and the wax technician are allowed in the waxing room. Guests aged 15 or younger may be accompanied by a parent or guardian.     •    Inform your wax technician of any changes in your skincare regimen or if you are using oral or topical prescription acne medications. bold("Appointments and Cancellations")     •    If you are more than 10 minutes late for an appointment, we may need to move to the next customer.     •    A 24-hour cancellation notice is required for all services. bold("Group Bookings")     •    A $50 fee is required for any party with more than 5 members.     •    A non-refundable deposit is required to secure a booking. bold("Payment")     •    We accept cash, Visa, and Mastercard. Please note that checks are not accepted.